PEAK PERIODS/ MINIMUM STAY

During peak periods minimum stays apply. Peak periods are all Public Holidays, Long Weekends, and Summer School Holidays (incl. Christmas, New Years, Australia Day).

  • Long Weekends - 3 nights minimum

  • Easter Weekend - 4 nights minimum

  • Melbourne Cup Weekend - 4 nights minimum

  • Summer School Holidays  - 3 nights minimum

  • Cabins Winter 2020 - 2 night minimum stay until further notice

 

CANCELLATION AND REFUND POLICY

Deposit Payments

All bookings require a deposit. For off peak the deposit is the first nights accommodation. For peak periods the deposit is $100 for powered sites, and $200 for cabin and glamping tent bookings. For Kayaking the full amount is taken at time of booking. If booking online your nominated credit card will automatically be charged this amount.

Cancellation Policy

  • Under two weeks notice - deposit forfeited.

  • Between two and four weeks notice - 50% Deposit forfeited. $25.00 administration fee applies.

  • Over four weeks notice - Deposit refunded. $25.00 administration fee applies.

  • If you wish to stay 1 or more nights less, and inform us less than 4 weeks prior to your arrival date, then the deposit will be charged to the cancelled days.

  • Leaving early will not merit a refund of any sort. Even if we kick you out for breaking the rules.

 

Refund Policy

  • If for any reason we are unable to provide your accommodation (flood, fire etc) we will refund your booking in full.

  • If you are unable to arrive we will refund the booking following our cancellation policy above.

CONTACT US

6 Grey Street, Jamieson, VIC 3723, Australia

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